France Channel Team

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Activity overview

Latest activity by France Channel Team
  • France Channel Team created an article,

    How to turn ON subtitles ?

    You can turn the subtitles ON by :   - On ROKU Select “Settings” Select “Accessibility” (If Accessibility is not listed, select “Captions”) to access the captions menu. Select “Captions Mode” Sele...

  • France Channel Team created an article,

    How many simultaneous streams?

    We are pleased that with France Channel, you can watch on up to 5 simultaneous streams in the same time. So Friends & Family can also enjoy France Channel and France in the same time.

  • France Channel Team created an article,

    Problem watching?

      In case of recurrent buffering or issues to load the playback of a video, please check your Internet connection and your available bandwidth (we recommend performing a speed test online).  In th...

  • France Channel Team created an article,

    How do I contact customer support?

    Please email us at support.us@francechannel.tv and we will try our best to respond as soon as possible and fix your problem.

  • France Channel Team created an article,

    Do you offer subtitles in other languages?

    We offer subtitles in English and/or full English dubbing. Especially for those who enjoy Learning French and want to practise their skills, we additionally offer French subtitles to a selection of...

  • France Channel Team created an article,

    How do I log in?

    Web Click on “Log In” in the upper right corner Enter your email address and password Mobile & Tablet - iOS, Android Open the France Channel app Enter your email address and password Roku Open...

  • France Channel Team created an article,

    Where can I watch France Channel?

    Computers Stream using a web browser on your desktop or laptop.  We support Chrome, Firefox and MS Edge web browsers. Using the web browser on your Smart TV, game consoles, Blu-Ray/DVD players or s...

  • France Channel Team created an article,

    Can I watch on multiple devices?

    Absolutely! Simply choose the 'Log In' option when you use the new app or device for the first time. You'll be able to log in using the same account on any of our supported devices, including a mob...

  • France Channel Team created an article,

    My preferred device isn't supported. What do I do?

    We're always adding new ways to watch, so we hope we'll have something for you soon. The good news is there's still a few ways you can enjoy the best of French entertainment!  Some alternatives inc...

  • France Channel Team created an article,

    Do I need to download additional software or apps?

    If you'd like to watch France Channel in your web browser, no additional software is required. Simply head to www.francechannel.tv and start watching. You can also download our France Channel app f...