Problem watching?

www.francechannel.tv Customers

• In case of recurrent buffering or issues to load the playback of a video, please check your Internet connection and your available bandwidth (we recommend performing a speed test online). 
• In the unlikely case of an error code displayed while playing a video, please email us at support@francechannel.tv with the name of the program and the error code.

Apple TV box, ROKU Channels, Apple and Android App store Customers

• In case of recurrent buffering or issues to load the playback of a video, please check your Internet connection and your available bandwidth (we recommend performing a speed test online). 
• In case of error codes, please contact specific Partner's Support Team for assistance.